Have any questions or concerns ? We’re always ready to help! Call us at 502-348-2330 or send us an email at firstname.lastname@example.org
F.A.Q. frequently asked questions
What is your return policy? Due to the seasonality of our products, unworn items with tags still attached accompanied by sales receipt can be returned for a full refund within 7 days of purchase. For unworn items with tags still attached accompanied by sales receipt that are returned 8-14 days after purchase store credit will be given. Jewelry and sale items are final sale.
How do I return an item that was shipped to me? Have something shipped to you and it didn't work? Simply ship the receipt and the unworn item - tags still attached - back to us in the packaging it arrived in. Please also include your name and contact information in case we have a question. Please remember that sale items cannot be returned. If the return package is delivered to the store within 7 days of the date it was delivered to you (determined by the tracking information), a full refund will be given. If the return package is delivered 8-14 days after it was delivered to you, store credit will be given. Return shipping charges will be the responsibility of the customer.
Do you still carry the brands I bought before the ownership changed? Yes and no. We continue to carry many of the same brands, but there were brands that didn't fit our store's vision. (If there is a specific brand you are interested in, give us a call.) We have introduced many new brands that have been very well received.